Refund and Returns Policy

Digital Products

Technical Issues

If you experience any problems with your files — such as download errors, corrupted files, missing pages, or difficulty opening the pattern — please contact us. We will make every reasonable effort to resolve technical issues and ensure you receive the files you purchased.

Incorrect Size Purchases

If you accidentally purchased the wrong size, we offer a one time size correction as a long‑term courtesy. This means you may request a size correction once, regardless of how many orders you place. After this onetime correction has been provided, any additional size changes will require a new purchase.

To request your size correction, please contact us with your order number and the size you intended to buy.

Need help?

Contact us at secretgardenpatterns@gmail.com for questions or Help.